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Sophia Falke, former Director of Operations, MatureWell
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"Office
Furniture Group was very pleased to be a part of the team. 100%
accuracy and no punch list. I really commend you doing such a great
job on this relocation [American Honda Finance Branch Relocation
from Arlington Heights to Elgin, IL]. Most people don’t understand
the level of complexity, details and effort required to plan and
execute a successful large corporate move. Relocations are at best,
extremely difficult. I’ve worked with many relocations and
facility managers over the last 20 years, and I can truly say you
are one of the best. Our project team and myself, attribute the
success on our part of the relocation to your knowledge, direction,
and ability to get so many vendors and individuals working together
as a team."
Scott Lazarus, President, Office Furniture Group
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"I
have worked with Jim Sherman and his associates on very difficult
projects. Jim is very meticulous and very adept technically. He
searches out and engages very technical folks to get the job done
with perfection. He is also very fun and a pleasure to work with."
Kathlene
O'Leary, AT&T Complex Specialty Manager
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"Congratulations and thank you for your hard work on the opening
of the new National Motorcycle Branch. Because of your individual
effort and more importantly, your work as a team, we were able to
successfully open the office and transfer branch 102's accounts
at the same time. Opening a new office is no small task under
normal circumstances and considering the many other projects we
have underway, this is a major accomplishment. It takes a
premier staff to build a premier finance company and you have demonstrated
you are in the premier league."
Stephen
E. Smith, AHFC Vice President
"Janice,
congratulations on another successful facilities implementation.
I realize that there is significant effort that goes into making
things come together in a project such as this. Your efforts
are certainly appreciated. Keep up the good work..."
Jim
Anders, AHFC Senior Manager
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"Janice
Wong is, without doubt, the most professional, knowledgeable client
I have ever serviced. I am a National Service Manager who has had
responsibility for the American Honda account for two years.
Janice and I have worked together to successfully resolve complex
service issues and complete major projects, such as your recent
move from Gardena to Torrance.
Janice
excels in the area of project planning/management. During
project meetings, she clearly communicates her expectations to the
multiple vendors involved. Her up-to-date knowledge of networking
and equipment gives her a definite edge when interfacing with vendors.
It is my belief that she conducts an exhaustive study of each vendor
to assure American Honda that the right choice has been selected.
She is direct yet reasonable and always finds a way to motivate
project members/vendors to succeed through her leadership.
Janice
clearly defines the criticality of American Honda’s network.
She does not tolerate less than the best AT&T has to offer.
She is truly an asset to your company."
Joyce
Watkins, AT&T National Service Manager
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"It
has been six months since American Honda moved its headquarters
from Gardena to your present location. Your Pacific Bell account
team was reviewing the year 1990 that were major events. Your
move qualifies as the most complex, involved activity for us.
The
relocation of your data center was done only after many, many hours
of planning, coordinating, verifying, and follow-up. This
resulted in a move that was so uneventful that your vice president
stated that Japan had asked him when the move was to take place
after the move was complete. It is this kind of transparent
to the user move that everyone talks about and most fail.
Certainly your move would not have gone so smoothly if it were not
for the efforts of Janice Wong.
Janice
was tireless in the many long hours, often late into the night,
sometimes into the early morning, weekends and holidays included
that made this possible. She showed the ability to keep many
diverse, and sometimes opposing vendors, including multiple long-distance
companies working and communicating together so that each knew its
role and tasks completely as this large project developed.
Janice scheduled meetings, held question sessions to detect flaws,
gained compliance with needs, and served as the one point of contact
where all involved parties knew information or help was available.
Janice
is a credit to your company and embodies the devotion and commitment
that is necessary (and most often lacking) to help a business succeed
in reaching its goals. I find her uncompromising requirement
that companies wanting to do business with American Honda perform
at the peak of their capability, is the catalyst that makes all
of us better in what we do.”
Ed
Walton, Pacific Bell Account Executive
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"I
just wanted to take the opportunity to express my sincere appreciation
for the support that has been shown by your group over the last
year in carrying out what has to be deemed one of the most successful
Headquarters move we (Pacific Bell) have been in involved in.
Though, the number of circuits transferred were few, the criticality
and sensitivity involved in moving each required a great deal of
planning and cooperative efforts.
I want
to especially recognize the "linchpin"efforts of Janice
Wong. Her professionalism, leadership and willingness to do
all that was necessary to support our efforts insured a successful
result.
In
the two years I have been associated with your company, she has
always proven to be an invaluable resource. Here knowledge
and understanding of Telco technology and processes makes
the job of meeting your needs much easier. She is a valuable
asset to your company as well as a trusted Business Partner
to Pacific Bell."
Charles M. Brown, Pacific Bell Service Manager
"I
wanted to take a moment to thank you for all the hard work, planning
and organization you did that made our move a success. We
appreciated, very much, your professionalism and competence.
Again,
Janice, Thank You. We finally look like a real Credit
Union!"
Jim Updike, HFCU CEO
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"I
personally would like to thank you for the excellent way in which
you participated in our Management Conference last Friday.
You did an excellent job of conveying how important it is to be
focused on service and the needs of the customer.
Your
comments were well placed. You have my absolute commitment
that I will assist you in any way I can, both as a customer and
as the current President of the Telecommunications Association.
My
compliments to you for your achievements in this area. Once
again, my personal thanks for your active participation. You
truly have made an impression on my entire management team.
My
compliments to you for a job well done."
Chuck
Smith, Pacific Bell General Manager
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